Privacy Policy

Effective Date: 23 August 2026 Last Updated: [29 August 2026]

This Privacy Policy describes how Journeys That Matter Pvt. Ltd. ("Company," "we," "us," or "our"), the operator of ReachAndPitch (reachandpitch.com), collects, uses, discloses, and safeguards information when you visit our website or use our platform.

1. Who We Are

Journeys That Matter Pvt. Ltd. [18/1401, Unitech Horizon, Greater Noida, Uttar Pradesh, India] CIN: [U85420UP2025PTC231152] Email: reachpitchstitch@gmail.com

2. Information We Collect

a. Information you provide directly

b. Information collected automatically

c. Payment information

3. How We Use Your Information

We use the information we collect to:

4. Sharing of Information

We do not sell your personal information. We may share information with:

5. Our Role as a Data Processor & Sub-Processors

For Customer Data you upload or generate while using the Platform (rate sheets, quotes, RFQs, CRM and lead data, client and vendor information), you are the data controller and we act as your data processor (or service provider, as applicable under local law) — we process this data only for the purposes of providing, securing, and improving the Platform, and as instructed by you through your use of its features. We require our sub-processors — including our hosting, payment, and AI service providers — to be bound by data protection obligations consistent with this Policy. If you require a formal Data Processing Addendum for your own compliance records, contact us at reachpitchstitch@gmail.com.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach affecting your Customer Data, we will notify you without undue delay and in accordance with applicable law.

7. Data Retention

We retain personal and business data for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your subscription ends, we delete your account and business data within 30 days, subject to applicable legal retention requirements. You may request deletion of your data at any time, subject to those same requirements.

8. Your Rights

Depending on your location, applicable data protection law may give you rights over your personal data, including rights to access, correct, delete, or restrict our use of it, to object to certain processing, to receive a copy of your data in a portable format, and to withdraw consent to marketing communications at any time.

If you are located in the European Union or United Kingdom, these rights arise under the General Data Protection Regulation (GDPR) / UK GDPR, and you also have the right to lodge a complaint with your local data protection supervisory authority.

If you are located in the United Arab Emirates, Kingdom of Saudi Arabia, Sultanate of Oman, or Kingdom of Bahrain, similar rights arise under each jurisdiction's personal data protection law (including UAE Federal Decree-Law No. 45 of 2021, the Saudi Personal Data Protection Law, and Oman's Personal Data Protection Law), which may also require your consent before we transfer your personal data outside that jurisdiction. Where we transfer personal data collected in these jurisdictions to our servers or sub-processors located elsewhere (including India, where we are based), we do so only where permitted by, and with the safeguards required by, applicable law.

Regardless of your location, we aim to respond to any rights request within 30 days. To exercise these rights, contact us at reachpitchstitch@gmail.com

9. Cookies

Our website and platform use cookies. Full details of the categories of cookies we use, why we use them, and how to manage your preferences are set out in our separate Cookie Policy, available at our website. You can control or disable cookies through your browser settings; disabling cookies may affect some website functionality.

10. Children's Privacy

ReachAndPitch is a business-to-business platform intended for use by adults acting on behalf of a business entity. We do not knowingly collect information from individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date above. Continued use of our website or platform after changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Journeys That Matter Pvt. Ltd. Email: reachpitchstitch@gmail.com Address: [18/1401, Unitech Horizon, Greater Noida - 201310]